If your inbox is not compatible with the extensions mentioned above, then you will need to manually add the bcc address to emails you send from your inbox in order for them to log in HubSpot. Connecting your inbox enables you to send emails through HubSpot, have them sent through your personal email address and servers, and have replies to those emails logged in HubSpot. If you are able to successfully send emails through HubSpot, you have successfully connected your inbox.
#Outlook 365 for mac not syncing full#
If, however, your inbox is connected to HubSpot via IMAP because your inbox is not hosted by O365, then the extension will not work in your inbox.įor a full explanation of what extensions are compatible with which inboxes, I wanted to share this resource. If you are using the O365 add in and your inbox is hosted by O365 then you can use this add in on your machine. Is the Outlook extension compatible with your inbox? Hi want to break down the troubles you're having to ensure all of your questions are addressed.ġ. If I am wrong I would love to know as I am super keen to get this sorted so would appreciate any help! If someone can confirm definitely that there are no plans to sort out the Mac/Outlook/Hubspot integration or it will be some time, at least I know what my choices are but at the moment it seems others also have the same problem with no clear way forward?
This is really distressing as I am the one driving a complete HubSpot integration but clearly I cannot pursue this with my management when I'm not even integrating.
#Outlook 365 for mac not syncing pro#
In a past job our email was gmail based and using the same Macbook pro as now I had no issues whatsoever. Our email acount is and IMAP one and all my co-workers are on windows machines and have no problems so this is definitely a Mac and Outlook related incompatibility that has not been addressed by HubSpot.
All emails coming to me are only available in Outlook unless they are replies to an email sent from Hubspot. Emails I send from within HubSpot are logged in Outlook but emails sent from Outlook are not logged in Hubspot. Outlook knows when my last interaction was with Hubspot, however I have no Hubspot icon greyed or otherwise on my outlook. So question 1 is the Hubspot integration only for 365 Business and not home?Įverything is installed as per every instructions and articles from Hubspot. The microsoft community person says everything is set up correctly with Outlook 365 Home and that it is a Hubspot incompatibility unless HubSpot only supports Outlook 365 Business? I have been assured there is no difference between home and business by Microsoft technical help. I have been working with Microsoft for 3 weeks now as the HubSpot chat person suggested I check out the problem with Microsoft.
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